IAN GRIFFITH
● 13297 Mirror Lake Way ● Broomfield, CO 80020 ● (303) 955-6212 ● mail@iancgriffith.com (Download Resume)
QUALITY ASSURANCE ENGINEER
· More than 5 years of experience in QA Testing, Automation and System Administration.
· Successful automation projects at Siebel, IBM, Wells Fargo, and Pandesic (Intel/Sap).
· Highly motivated and enthusiastic IT professional with proven experience in project management. Easily adaptable to change with a strong desire to learn. Reliable, with a solid work ethic.
· Ability to work as a team player with demonstrated skills in leadership. Excellent verbal and written communication skills. Experienced in multiple areas of technology and management.
· Experienced in gathering requirements, working with developers to design test cases, planning test cases and strategies to fill the test bed, setting up the test procedures, test scenarios, test cases and test scripts for software, executing the planned tests and reporting any errors found, generating metrics and making final reports along with stating whether the software should be released.
· Deep understanding of QA and software testing methodologies. Versed in the following types of testing: Installation, Integration, Functional, Regression, Black Box, Acceptance, Sanity, Ad Hoc, Stress, Manual, Release, Interface, Patch, Performance and Automated Testing.
TECHNICAL SKILLS:
Testing Tools Mercury Quality Center, Test Director, WinRunner, QuickTest Pro
Operating Systems Windows XP/2K/NT/98/Server 2003, MS-DOS
System Administration Installation, Configuration, Hardware, Maintenance, Upgrades, Security
Databases Oracle, DB2, MSSQL Server, MS Access
ERP / CRM SAP Testing (MM, SD) Siebel 6.3 and Siebel 7.0
Web Development Tools Dream Weaver, PHP, Photoshop, Premiere, Flash, HTML, Adobe CS2
System Management Disaster Recovery, Ghosting, Norton
Anti-Virus Corporate Server
Tools / Applications Siebel eBiz, Rational Clear Case, Remedy, Visual Source Safe, Project Manager, Excel, Word, Access, Outlook, and Visio 2003 VM Ware
02/06-09/06 WELLS FARGO ● San Francisco, CA
Quality Assurance Engineer II / Automation Test Lead
·
Conducted Manual Black Box Testing, Automated Testing, Parameterized
Testing, Data Driven Testing, Load Testing, Regression Testing, Functional
Testing, Stress Testing
· Researched, proposed, negotiated, and secured Mercury Quality Center, WinRunner, QuickTest Pro, and Load Runner for use in Wells Fargo Testing and Development.
· Led the effort for automation on my team. Created automated framework for functional, regression, and stress tests using Quality Center, QuickTest Pro, and WinRunner.
· Implemented and led Quality Center adoption as a new bug tracking system for our team. This included training users and resolving issues. Quality Center had an immediate and lasting positive effect on our team's productivity. Test resolution time has been since reduced.
· Setup all user groups for QA and Development in Quality Center, enforcing process flow transition rules using VB scripting. Customized Quality Center specifically for our team. Enabled the migration of our previous bug tracking system into Mercury Quality Center.
· Recently designed and conducted tests where one script drove six automation machines against Wells Fargo ATM Systems. The script randomized customer decisions, account selections and the amounts chosen. This creates thousands of unique test results every day.
11/04-02/06 WESTIN HOTEL ● Westminster, CO
Project Manager / Consultant for Westin IT (WestinDenverBoulder.com)
· In-depth effort in all aspects of the project from conception to completion of the web site including project management, analysis, design and strategic planning. Led the branding effort, the look and feel, the wording, and the quality/functionality standards.
· Coordinated needs assessment, proposal, client approval, and establishment of timelines.
· Web
site brought together technologies in PHP, Flash, Dream Weaver, My SQL, XML
PhotoShop, Premiere, Hosting, Training and Website Design.
7/03-10/04 IBM ● Burlingame, CA
Security Administrator / System Administrator
· Ran System and Security Administration for at least 100 IBM Quality Assurance Engineers.
· Secured and administered over 500 servers used by IBM Quality Assurance Engineering.
· Our goal was to have a successful IBM Security Audit for the entire Burlingame Branch. These are the strictest security standards in the industry and we had a zero tolerance policy.
· Spearheaded the building of entire data centers for Quality Assurance. This included design, creation of the server racks, power, network and system installation. Installed RAID technology, Network routers, Network Hubs, Hardware firewall/routers, IBM Inter x-Series, Blade Servers, Cluster Servers, Main Frame, high end and rack servers.
· Troubleshooting of various issues: Software, Hardware, Security, Administration, Data Center creation, Virtual System Rollouts for IBM, trouble tickets.
· Rolled out virtual testing systems to all of Quality Assurance. This Resulted in huge savings for IBM as well as a solution for the audit issues and administration. Documented every process for VM Ware and acted as a security and system administrator.
· Kept up to date eAMT records on all IT owned machines. Used CEP to classify all corporate assets in efforts to secure IBM information and resources.
· Trained large numbers of the QA group on administrating of their virtual systems.
Special Project: Spearheaded the Quality Assurance VM Ware effort for IBM. Created entire armies of virtual testing systems using VM Ware (Hundreds of Systems). By bringing this technology to IBM we saved them in system costs, we reduced security issues, saved employee time and reduced strain on the entire security and administration team at IBM. This affected the entire QA department and effectively shortened their entire testing cycle length. Provided large group training for the engineering department as well as giving desk to desk support. Wrote up all documentation and training materials. Eventually changed the entire testing and engineering culture as well as tightened up security holes for the strict and constant IBM audit.
12/00-8/02 SIEBEL SYSTEMS ● San Mateo, CA
Quality
Assurance Engineer II / System Administrator
· Used Siebel 7.0/7.5, WinRunner Automation, and Clear Case daily.
· Responsible for installing, administrating, and leading a multi-team testing effort of all Siebel builds. Performed on the critical path and on call 7/24 for 15 months.
· Participated completely in the first ever zero-footprint, sim-ship smart web client line on 25 platforms, 10 languages, and 355 products.
· Routinely installed multiple branches and environments at the same time using automation tools and ghosting techniques.
· Constant administrative ownership of over 25 unique environments with different combinations of databases, platforms, and installations.
· Attended Siebel Boot Camp. This was over 6 weeks of dedicated training in the Siebel Application. During this training we learned every aspect of the product
·
Received outstanding contribution award for Siebel 7.0 release
from Executive Staff
Administrated systems, tested and reported issues on Siebel internal builds as soon as they were built by Release Engineering on any one of the four platforms (W2K, AIX, Solaris & HPUX). Acted as a SWAT team member to ensure that the builds going to QA from Release Engineering were top quality. Automated installation of Siebel products to GUI using WinRunner, Test Director and other testing tools. Developed & maintained automation test scripts for BIT test plans for 7.5.2 and 7.7 builds using eSTL/Vision and Quick Test Professional. Developed and maintained test plans based on MRD and engineering specifications.
6/99-11/00 PANDESIC - A joint INTEL and SAP Venture ● Folsom, CA
Quality Assurance Engineer
· Wrote manual test plans, test cases, and test scripts. Wrote automated test scripts using Test Script Language (TSL)
· Trained in SAP SD/MM, Mercury Test Director, and WinRunner
· Conducted in-depth functional testing, regression testing, box stabilization, and front-end testing of all product patches and releases. Pioneered Pandesic Merchant Specific Testing.
· Assisted customers with applications such as SAP R/3, Cybercash and Site server
· Documented processes such as test automation, patch testing, bug tracking, merchant specific testing, patch system engineering and merchant specific metrics.
· Supported over 100 Pandesic E-businesses based on SAP/NT platform.
· Received
Top Fluid Link Award at Pandesic from Executive Staff for “..a fantastic job
of performing quality testing on
multiple pipelines and merchant sites..”
· Received 7 Awards from
Pandesic “..Great commitment, dedication, hard work..” “..Doing whatever it takes to get the
release out the door.”